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Your Data, Handled Straight Up

We collect only what's needed to run your King Bet account — your login details, deposit and withdrawal records via bKash, Nagad, Rocket, and basic device data each time you open the app or switch to the browser lobby.

Account DataPayment RecordsDevice & Login LogsSupport Requests
King Bet Your Data, Handled Straight Up
DATA SAFEGUARDS

Check How Your Data Is Protected

Protecting your account isn't just a policy statement — it shows up in how logins, payments and support requests move behind the scenes. Every wallet reference from bKash, Nagad or Rocket travels through an encrypted channel, session cookies keep your login state steady between your phone and desktop, and OTP checks guard access whenever a new device shows up. Below is a closer look at how each piece works and who to contact if something needs correcting.

Encrypted Account Sessions

Every login and payment reference is passed over an encrypted connection, so your bKash, Nagad or Rocket wallet number and transaction ID aren't sitting in plain text between your phone and our servers.

Cookies for Session Continuity

We use cookies and device tokens so a session started on your phone's browser carries over if you switch to our app, keeping your login state without signing in twice.

OTP and Password Checks

Password resets and new-device logins ask for an OTP sent to your registered number, which limits access to your wallet history and personal details even if your phone is lost or shared.

Retention and Correction Requests

We hold account and payment records only as long as needed for support, dispute checks and basic accounting; you can ask us to check, correct or delete details tied to your profile at any time.

SUPPORT CHANNELS

Reach Support About Your Data

Getting a straight answer about your data shouldn't take a detour through five menus. We keep the paths short: chat support sits inside your account dashboard, our email inbox handles longer written requests, and the help desk covers anything tied to a device swap or number change. Wherever you start, mention that your question is about privacy or account data so the request routes correctly the first time, whether you're messaging from the King Bet app on your phone or from a browser tab on desktop.

Team online

Live Chat

Open a chat from your account dashboard when you want to see what data we hold on your bKash, Nagad or Rocket transactions, or to ask us to correct a detail on file.

Email Request

Send a written request to our support inbox if you'd like a copy of your account data or want us to remove details tied to a closed wallet.

Account Help Desk

Reach the help desk from the same mobile menu you use to log in — useful when a device change or new phone number needs to be reflected in your privacy record.

Explore Common Privacy Questions

Privacy questions from across Bangladesh usually come down to a handful of things: what we store, how long we keep it, and who can see it. Below are the ones we hear most often, covering account data, bKash, Nagad and Rocket transaction records, device logs and how to ask for a correction. If your question isn't covered here, our support channels above can take it further, and remember that access and data rights depend on your local law and eligible region.

We collect your phone number, login details and basic verification data at sign-up, plus transaction references from bKash, Nagad or Rocket when you deposit or withdraw through your account wallet.

Payment references are used only to match your deposit or withdrawal to your account balance and resolve support tickets; we don't sell wallet details for marketing, and sharing follows local law and eligible-region rules.

Yes — reach out through live chat or our support inbox and ask for a copy of your account record; we'll check and correct details such as your phone number or login details on request.

We keep payment and account records only as long as needed for support queries, dispute checks and basic reconciliation of your bKash, Nagad or Rocket transactions tied to your wallet.

Access and data handling depend on your local law and the eligible region you're connecting from — availability of certain data-rights options can vary if you're outside the standard access area.

We retain the minimum records needed for accounting and dispute resolution after closure; other personal details are removed or restricted on request, subject to what local law requires us to keep.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.